Category Archives: General

From Beta to Bedrock: Build Products that Stick.

As a product builder over too many years to mention, I’ve lost count of the number of times I’ve seen promising ideas go from zero to hero in a few weeks, only to fizzle out within months. Financial products, which is the field I work in, are no exception. With people’s real hard-earned money on the line, user expectations running high, and a crowded market, it’s tempting to throw as many features at the wall as possible and hope something sticks. But this approach is a recipe […]

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Easy DIY Home Improvement Tips for Beginners

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Are you looking to spruce up your home but don’t know where to start? DIY home improvement projects can be a great way to add value to your home and make it more aesthetically pleasing. Whether you’re a beginner or a seasoned DIY enthusiast, there are plenty of easy projects you can tackle to give your home a fresh new look. Here are some tips for beginners to get started on their DIY home improvement journey. 1. Start with small projects: If you’re new to DIY, it’s […]

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10 Essential Tips for Starting a Successful Business

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Starting a business can be an exciting and rewarding endeavor, but it can also be overwhelming and challenging. To increase your chances of success, it’s important to have a solid plan in place and to follow some essential tips. Here are 10 key tips for starting a successful business: 1. Do your research: Before starting a business, it’s important to thoroughly research your industry, target market, and competition. Make sure there is a demand for your product or service and that you have a unique selling proposition […]

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The Dos and Don’ts of Healthy Eating: Tips from Nutritionists

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Eating healthy is essential for maintaining a balanced and nutritious diet. However, with so much conflicting information out there, it can be challenging to know what is truly good for you. To help clear up the confusion, we spoke to nutritionists to get their dos and don’ts of healthy eating. Dos: 1. Eat a variety of foods: To ensure you are getting all the necessary nutrients, it is crucial to eat a diverse array of foods. This means including fruits, vegetables, whole grains, lean proteins, and healthy […]

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Asynchronous Design Critique: Giving Feedback

Feedback, in whichever form it takes, and whatever it may be called, is one of the most effective soft skills that we have at our disposal to collaboratively get our designs to a better place while growing our own skills and perspectives. Feedback is also one of the most underestimated tools, and often by assuming that we’re already good at it, we settle, forgetting that it’s a skill that can be trained, grown, and improved. Poor feedback can create confusion in projects, bring down morale, and affect […]

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Asynchronous Design Critique: Getting Feedback

“Any comment?” is probably one of the worst ways to ask for feedback. It’s vague and open ended, and it doesn’t provide any indication of what we’re looking for. Getting good feedback starts earlier than we might expect: it starts with the request.  It might seem counterintuitive to start the process of receiving feedback with a question, but that makes sense if we realize that getting feedback can be thought of as a form of design research. In the same way that we wouldn’t do any research […]

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Designing for the Unexpected

I’m not sure when I first heard this quote, but it’s something that has stayed with me over the years. How do you create services for situations you can’t imagine? Or design products that work on devices yet to be invented? Flash, Photoshop, and responsive design When I first started designing websites, my go-to software was Photoshop. I created a 960px canvas and set about creating a layout that I would later drop content in. The development phase was about attaining pixel-perfect accuracy using fixed widths, fixed […]

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Voice Content and Usability

We’ve been having conversations for thousands of years. Whether to convey information, conduct transactions, or simply to check in on one another, people have yammered away, chattering and gesticulating, through spoken conversation for countless generations. Only in the last few millennia have we begun to commit our conversations to writing, and only in the last few decades have we begun to outsource them to the computer, a machine that shows much more affinity for written correspondence than for the slangy vagaries of spoken language. Computers have trouble […]

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Sustainable Web Design, An Excerpt

In the 1950s, many in the elite running community had begun to believe it wasn’t possible to run a mile in less than four minutes. Runners had been attempting it since the late 19th century and were beginning to draw the conclusion that the human body simply wasn’t built for the task.  But on May 6, 1956, Roger Bannister took everyone by surprise. It was a cold, wet day in Oxford, England—conditions no one expected to lend themselves to record-setting—and yet Bannister did just that, running a […]

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A Content Model Is Not a Design System

Do you remember when having a great website was enough? Now, people are getting answers from Siri, Google search snippets, and mobile apps, not just our websites. Forward-thinking organizations have adopted an omnichannel content strategy, whose mission is to reach audiences across multiple digital channels and platforms. But how do you set up a content management system (CMS) to reach your audience now and in the future? I learned the hard way that creating a content model—a definition of content types, attributes, and relationships that let people […]

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